The rise of automation isn’t just about machines replacing humans — it’s about redefining how we work, learn, and stay secure in a rapidly changing world.
As labor market pressures and mental health challenges grow, organizations are accelerating automation to fill gaps — but at what cost?
According to experts from HID Global and the Burning Glass Institute, automation has the power to boost productivity and competitiveness, yet it can also worsen job quality if not implemented thoughtfully.
The Hidden Shift in Skills
In just five years, 37% of the skills required for an average U.S. job have changed. Roles once defined by routine work now demand advanced digital, data, and cybersecurity capabilities.
But with fewer skilled workers entering the labor market, companies are leaning harder on automation and AI to stay afloat.
The Human Side of Automation
From IT admins managing thousands of digital certificates to security teams battling alert fatigue, automation is no longer optional — it’s essential.
Yet, as tasks become automated, employees are questioning their role in the future of work.
Will automation empower them — or quietly push them out?
The Global Movement for “Win-Win” Automation
The World Economic Forum is leading a global initiative on collaborative design — ensuring automation serves both employers and employees.
By involving workers in decision-making, organizations can build trust, reduce risk, and create sustainable digital workplaces.
“Automation isn’t a nice-to-have anymore. It’s a must-have.”
— Mrugesh Chandarana, HID Global
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This exclusive executive summary breaks down how automation can solve workforce shortages, reduce alert fatigue, and strengthen IT security — while still protecting job quality.
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